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February 2010
Editorial
Four factors to consider before firing up that DLP solution
By Invitation

»The Analyst Angle

»ProductivIT

»Technology & Risks

How to plug the loopholes in two-factor authentication
Google Wave: An experimental ride
Managing Document Mammoths

» Jigar Shah

» Vidhii Partners

How The Koobface Worm Gang Makes Money
Zoeb Adenwala
On the Record

»Andrew M Dutton

»Jim Wagstaff  

Printer vendors don ‘consultant’ hat to push MPS
Case Study

»FT Rides Web 2.0 Wave Securely

»Eko’s Mobile Platform Accelerates Financial Inclusion

»Open Source Infrastructure Management tool helps JSL reduce downtime

5 points to make when your CEO cries cloud
How to be a guinea pig and not get slaughtered
Cisco launches enterprise social network solution
Top 10 security challenges for 2010
In the News
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Unifying Unified Communication (U2C): A UC Manifesto


T G Gokulakrishnan from Servion Global Solutions provides insights on why there is a critical need to ‘unify’ disparate unified communication systems

 

Let’s look at Unified Communication (UC) from the eyes of three different players:

 

1) Infrastructure:

  • Telecom Infra: Avaya/Nortel/Ericsson/Alcatel
    Let’s take the Telecom infra companies. Their premise for UC is that they have owned Telecom all along and they know what communication is about. ISDN in some sense was their version of UC. They have been doing this for years and it is only natural that the next generation of communication would be best understood by them. It is all about ‘consumer communication’ to them.
    Network Infra: Cisco/Juniper


  • The Network Infra players have a different idea. Their argument is if you say that ‘IP’ is going to be the platform for communication in the years ahead, who else is better equipped to handle this than the ‘data’ players.

    When John Chambers quipped that video adoption would increase the need for more bandwidth and hence more revenue for Cisco, he was signaling the intentions of the network infra players. To them, the next generation communication is all about the ‘pipe’.

 


2) Enterprise Software: Microsoft/Oracle


For Enterprise Software companies, UC is not about the general telecom subscribers. It may be in the distant future, but for now, UC is all about how people communicate to increase business/productivity.

How would a road warrior be effective in achieving his goals? How do we make it easier for enterprises to communicate? For these companies, such questions are relevant in today’s world. For them, UC is about ‘business communication’.


 

3) Web 2.0: Google/Yahoo/Facebook/Skype
And finally, the Web 2.0 folks. They believe that they are the ones that heralded next generation communication via applications that connect people. Social networking/Instant Messaging/Blogging/Micro-blogging have connected people in a major way in the last few years and they think they deserve to be the champions in UC. They don’t care too much about the network. For them ‘applications’ make UC.

 

Levels of Convergence >>

 

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