Satish Das CSO and Director-ERM Cognizant
Satish Das has seen and well managed a heady mix challenges and opportunities in his IT career. He believes that security has to be one and integrated system, which means physical, personal, network, server and client side security needs to be built as a single architecture. He shares a few challenges and trends in the IT space with Megha Banduni Rai, Senior Correspondent, Network Computing.
How do you foresee the growth potential in your vertical? What are the areas of growth? What are the top technical challenges you face currently?
Growth potential is good in our vertical. Unified communications, remote working enablement systems, market consolidation and restructuring are throwing up new opportunities worldwide. Virtualization and management of utilities supporting technology and systems are few more that are fuelling growth in this vertical. Aligning enterprise systems with the unified communication systems, changing user interface and working style is the topmost challenge. Virtualization aligned with the server side consolidation and business continuity of enterprise systems are a few more.
What are the best IT projects undertaken in Cognizant? How do you evaluate ROI from IT projects? We have enabled most of the enterprise systems going the self-service way. Pushing business intelligence systems for wider audience and Risk management practices and systems are some of the best IT initiatives. To check the IT effectiveness, ROI metrics are set at the beginning and tracked all through the life time of the system. The level of resilience system exhibits over a period of time. “ROI is very instrumental in productivity improvement. It should be instrumental in helping business align with customer requirements and in process efficiency improvement,” says Das.
What according to you are the key trends emerging in the IT space and what will be your priority areas in IT and business in near future? Virtualization is picking up well. Unified communication and work group and office productivity systems are some of the recent technologies in demand. Systems that provide service in demand 24/7 are gaining momentum. Systems or solutions to enable remote working/teleworking are becoming need of the day in many organizations. “Virtualization, Server consolidation, Business Continuity and Unified communication systems are some of the priority areas for us,” adds Das.
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